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Program Manager
The Program Manager shall organize, supervise, manage, and direct the group of contractor employees assigned to
this project in performance of the tasks described in the Statement of Work (SOW). This will include, but not be
limited to, estimating labor hours and time phasing of individual tasks, tracking and managing funding and expenses,
determining target dates for work completion, monitoring actual work efforts and comparing them to the work plan,
and advising the FAA Program Manager of potential problems related to projects and staff. The Program Manager
serves as the Contractor's authorized point of contact for assigned tasks. The Program Manager shall provide to the
Contracting Officer (CO) and FAA Program Manager monthly reports on the status of work in progress, and monitor
project activities to ensure that all contractual requirements are being met in a cost-effective manner and within budget
limitations. The Program Manager shall interface with the FAA Program Manager as necessary to keep the FAA
informed of work in progress, respond to new requirements for services, and provide data and information that may
be required.
The Program Manager shall have a firm understanding of all aspects of the SOW and shall be familiar with project
management practices to ensure timely and cost effective management of contractual requirements. This individual
shall be familiar with the Acquisition Management System (AMS), and shall possess demonstrated experience in
managing contracts of a similar type and size.
Bachelor’s Degree in engineering, business, architecture, or science and 17 years of experience in a related field or 20
years experience or a Masters Degree and 14 years of relevant experience. Must demonstrate experience in
managing projects involving planning, integrating and implementation of complex systems and equipment. Of the years
of management experience, the candidate must also possess at least 2 years of specific experience in either the
providing and management of support services to the FAA or in the management of FAA programs.
In addition, the candidate must also possess 5 years of specialized experience in the direct supervision and
management of major projects that involve providing professional support services and/or the integration,
implementation and transition of large complex systems and subsystems. In either case, the candidate must have
experience orchestrating and managing the work efforts of subordinate personnel.
Task Lead
Serves as the Contractor’s expert responsible for technical leadership, direction, strategic and tactical planning, and
oversight in the management and administration of the task orders issued by FAA customers. Responsible for
ensuring work requested under the task order is performed properly to the complete satisfaction of the customer.
Responsible for technical performance of all WBS area products and services and for ensuring cost, schedule and
programmatic objectives are met within budget and schedule constraints. In addition to managing the task order, the
manager must establish policies, procedures and goals for the successful completion of work within the task order and
ensure that such policies and procedures are effectively carried out. Requires frequent interface with FAA personnel,
other contractor personnel, FAA technical points of contacts, and other FAA customer representatives. Requires a
sound working knowledge of the FAA Acquisition Management System as well as commercial acquisition practices.
Other responsibilities include staffing, personnel management, review and approval of technical products, and
expenditures, and direct support of the customer as required.
Project Lead
Proven project management experience managing programs and projects. Expertise in planning, organizing, and
prioritizing work, meeting deadlines, managing multiple tasks in a highly-complex dynamic environment, and
maintaining fiscal responsibilities is critical. Knowledge of FAA organizations is desirable.
Administrative Assistant
Provides general administrative/clerical support with proven experience in maintaining meeting/conference schedules,
managing office calendars, distributing mail, travel/conference planning and arrangements, data entry, graphics and
illustration technical support, and general office management. Hands-on experience using word processing,
spreadsheets, and graphics software. Some experience in data records management preferred.
Training Specialist
Conducts the research necessary to develop and revise training courses and prepares appropriate training catalogs.
Develops all instructor materials (course outline, background material, and training aids). Develops all student
materials (course manuals, workbooks, handouts, completion certificates, and course critique forms). Trains
personnel by conducting formal classroom courses, workshops, seminars, and/or computer based/computer aided
training. Provides daily supervision and direction to staff. Experience in developing and providing technical and end-
user training on computer hardware and application software. Demonstrates ability to communicate effectively orally
and in writing.
Documentation Specialist
Provides project administration services for a wide range of office programs in support of the System Operations
organization. Provides for planning, scheduling, coordination, and other assistance to directly support the management
of financial, administrative, operations, and technical aspects of programs and projects. Effectively uses office
automation systems and programs including word processing, databases, and presentation packages. Requires
knowledge of a wide range of managerial, organizational, administrative, and technical principles, practices, and
methodologies. Provides substantial coordination and interface with other organizations which requires strong
interpersonal skills, as well as written and verbal communications. Must be proficient in the Microsoft Office Suite.
Cost Analyst
Provides database, cost estimating and financial management support, including all activities, which occur during the
life cycle of a program. Assists with budget formulation, execution, and reconciliation. Tracks budget using a variety
of FAA tools such as Cuff Tool, REGIS, DELPHI, PRISM., etc. Conducts analytical studies involving complex
technical parameters, logistics requirements, schedules constraints and similar cost-influencing factors, accounting,
procurement and business disciplines. Presents plans, recommendations, analyses, and other advice within a broad
functional area to customers.
Business Specialist
Provides support in all areas of business administration/ management included, but not limited to financial tracking, life-
cycle cost analysis, and budget. Must have knowledge of and be familiar with budget, finance, and planning
automated tools within the FAA.
Financial/Budget Analyst
Classifies, monitors and summarizes financial data for the preparation and submission of reports on a recurring basis.
Provides database, financial management, planning and execution support. Assists with budget formulation and
execution. Tracks budget expenditures through a variety of FAA tools (Cuff Tools, REGIS, DELPHI, PRISM) and
other automated tools. Knowledge of the theories, principles and practices of financial management, including time
value analysis, cash flow analysis and cost/benefit analysis. Candidate should be familiar with the Government
appropriation process.
Program Specialist
Experience providing program support, including but not limited to, briefing development, project tracking (cost,
schedule, and performance), project analysis, prepares verbal and written reports and researches and compiles
findings.
Program Management Specialist
Experience performing qualitative and quantitative analyses, including but not limited to, project planning and
execution, life cycle acquisition planning and management, risk analysis and mitigation plan development. Also
requires demonstrated Cost and schedule control system criteria experience for complex programs, specifically,
knowledge of contractor earned value/performance reporting and analysis. Demonstrated experience with work
breakdown structures, cost accounting principles, schedule development and analysis, and technical performance
measurement is required. Certain tasks may require hands-on use of high-end cost and schedule tools (i.e.
performance analyzer, Primavera, Monte Carlo simulations) is essential. Requires Bachelors Degree in Business,
Management, Math, or related discipline.
Project Control Analyst
Participate in planning, tracking, and analysis, and reporting on projects of varying type, size, and complexity.
Responsibilities include significant interface with Project Managers, Contracts Personnel, Technical Personnel, as well
as other functional or support organizations. Provides data in support of financial and program reviews. Prepares
verbal and written reports to management on financial, administrative, and technical issues. Works independently,
makes substantial contributions to team, and has ability to complete complex and difficult assignments.
Cooperative Education Student
Full-time student currently enrolled in a technical cooperative education program as part of degree requirements from
an accredited college or university.
Subject Matter Expert
Expert Specialties may be obtained under the SME/Specialty Support Category; however, the exact type of labor
category and minimum requirements for each labor category will be determined within the individual task orders issued
by the customer and agreed to by both the Contracting Officer and the Contractor.
email application to - hr@isgovt.com
or FAX - 405-286-5150
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